Date: June 12, 2025
Truck drivers are being urged to stay alert following reports of a scam at a Tennessee truck stop where criminals are posing as shop employees to steal EFS funds.
How the Scam Works
This scam is a direct threat to carriers and independent drivers alike. EFS codes are a form of digital cash in the trucking world, and once they’re used — the money’s gone.
Why This Is Serious
- The scam targets truckers whose rigs are pulled into the shop at a well-known truck stop chain.
- Fraudsters watch the trucks go in, then call the driver’s company pretending to be from the shop.
- They claim the ShopConnect system is down and ask for the driver’s EFS code to “complete the repair order.”
- Once they get the code, they steal funds from the account immediately.
It’s a slick operation because it seems believable. When you’ve got a truck in the shop and someone calls with shop-specific details, it’s easy to get caught off guard.
How to Protect Yourself
- NEVER give out your EFS code over the phone. Reputable shops don’t ask for it that way.
- Verify any calls by hanging up and calling your trusted shop contact directly.
- Train your dispatchers and drivers on this scam so no one gets fooled.
- Report suspicious activity to your internal safety or operations lead right away.
📢 At Extra Transportation, we put our drivers first — and that includes protecting them from theft, scams, and fraud. Awareness is your best defense. Stay sharp and stay safe.